Integrity means taking the time to really listen. We will never say “no, that’s not going to work.” Instead, we have empathy and compassion, and create the space and time for clients to see what matters so they can own their decision and feel confident.
Service is an act of humility that places the focus on others before oneself. It is not a means to an end, but the end result. Clients deserve prompt and truthful responses. We serve our clients by telling them what they need to know, not what we think they want to hear.
Transparency is giving our clients what they need - nothing more and nothing less. Every client large and small should understand what they’re getting, the value, and why it matters. Without transparency you can't have trust, and trust is everything in the risk management business.
"Denise has contributed to the Business Empowerment Program (BE) as a participant and mentor for over 4 years. Additionally, she has instructed small business courses offered by the BE program such as Risk Management, Technical Proposal Writing, and Getting Started in Government Contracting. Denise is exceptionally effective in challenging, encouraging, and developing Small, Minority, Women, and Veteran-owned business entities (SMWBEs) in San Antonio and surrounding counties.
Denise has provided invaluable service and leadership to our small business community through one of the most challenging economic times in San Antonio’s history. She has shared our commitment to providing capacity-building small business education, individualized business counseling, and successful business strategies for SMWBEs in our local community."